Return & Refund Policy

Last Updated: June 2026

At [CULTURE], we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• All original tags and packaging must be intact.
• The item must not be washed, damaged, or altered.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products.
• Items purchased during clearance or final sale.
• Gift cards.
• Products damaged due to misuse or improper care.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number.
• Photos of the product and packaging.
• A description of the issue.

We will review the claim and provide a replacement or refund if approved.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method.
• Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

Exchange Policy

We offer exchanges for size issues, subject to product availability.

To request an exchange, contact us within 7 days of receiving your order.

Return Shipping

• Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
• We recommend using a trackable shipping service for returns.

Order Cancellation

Orders can be cancelled within 12 hours of placement. Once an order has been processed or shipped, cancellation requests cannot be accepted.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: spadithyan556@gmail.com
Website: [https://1baukg-0m.myshopify.com/]